We pride ourselves in our ‘above and beyond’ culture to ensure our visitors and artists receive the highest level of care at each and every touchpoint.

Full Time Box Office Assistant

About the Role

Waterside is an award-winning vibrant destination for performance, culture and events.

Located on the banks of the Bridgewater Canal in the heart of Sale town centre, the venue opened in 2004 and houses live theatre and event spaces, galleries, bar & coffee house and workshop studios, presenting work of national significance and an important venue in the Greater Manchester cultural landscape. Annually Waterside stages around 250 professional productions, hosts over 700 participatory events and classes and welcomes over 115,000 visitors.

We are looking for an enthusiastic, customer focused and highly organised individual with excellent people skills for the role of Box Office Assistant. As the first point of contact for customers & visitors entering the building, the successful post holder will be responsible for providing assistance with enquiries and selling tickets for a range of events. The successful post holder will also provide assistance with front of house events/duties as required. Flexibility will be required to meet service needs and will include evening, weekend work and unsocial hours.

Waterside Arts sits within Customer Service, Libraries & Culture. For more information about the team/role please contact Kelly Graves at [email protected]

About the benefits

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.

To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit:

Trafford - Benefits | www.inploi.com (greater.jobs)

More info

Location – Waterside Arts, 1 Waterside Plaza, Sale. M33 7ZF
Salary range – Band 2 £24,404 to £24,790 per annum pro rata Trafford council is a Living Wage Employer.

Working Pattern – Full time
Working hours – 36.25 hours per week x 1 post (includes evening and weekend working). An unsocial hours allowance is paid in addition to this salary.
Contract type – Permanent

Application deadline – Midnight Sunday 16 March

Apply Here

Box Office Role Profile

Waterside Box Office - Kelly Graves (Sonya Smith)