Accessibility at Waterside

Waterside is a welcoming and fully accessible venue, committed to ensuring all visitors have a comfortable and enjoyable experience.

Getting Here

By Public Transport

Waterside is conveniently located just across from the Sale Metrolink station, offering excellent connections throughout Greater Manchester. Several bus routes also stop nearby, making public transport an easy and accessible option.

By Car

While Waterside does not have its own parking facilities, there are convenient options for Blue Badge holders:

• Tatton Place: A limited number of disabled bays are available on Tatton Place, situated behind the Slug and Lettuce pub (postcode: M33 7ED). Please note that Tatton Place is a one-way street, accessible via Claremont Road. View Map
• Q-Park Waterside: Ample parking is available at Q-Park Waterside, located at M33 2AE. View Map Please be aware that standard charges apply.
• On-Street Parking: Additional on-street parking can be found around Sale Town Centre, just a short distance from Waterside. Please ensure that you follow all parking regulations in the area.

Arriving at Waterside

An access ramp at the front of the building leads directly to the main entrance on Level 1. From here, all floors are accessible via a lift.

Inside the Venue

• Robert Bolt Theatre: The theatre offers dedicated wheelchair spaces, along with level access seating for those who require it. Row R is fully accessible via the lift to Level 2. Please note that each row in the theatre is separated by two steps. To book accessible seating, contact our box office team at 0161 912 5616.

• The Chambers: The Chambers is accessible via the lift to Level 2. Most Chambers shows have unreserved seating; if you require wheelchair access or a reserved seat, please contact our box office team at 0161 912 5616.

Additional Support

• Companion Tickets: We provide a complimentary ticket for an essential companion. These must be booked in advance, either in person or by phone. This offer applies to all shows programmed by Waterside, and we encourage our hirers to offer the same.

• Assistance Dogs: Assistance dogs are warmly welcomed at Waterside. Please let our box office team know in advance so we can arrange water and an appropriate seating area for you and your dog.

• Hearing Loop System: A loop system is in operation for hearing aid users.

• Accessible Toilets: Accessible toilets are available on all levels of the venue.

Relaxed Performances

Waterside hosts a number of relaxed performances, open to anyone, and designed to create a more accommodating environment for young people and adults who prefer a less formal theatre experience. During these performances, sound levels are reduced, special effects are minimized, and the house lights remain slightly raised. Audience members are free to enter and exit the space as they wish.

We're Here to Help

If you have any questions about accessibility or specific requirements, please don’t hesitate to contact our box office team at 0161 912 5616 or email [email protected]. We are here to ensure your visit is as smooth and enjoyable as possible.

We also offer Textbox communication for those who prefer this method. Please call 0161 912 2102 (option 4), Extension 5899.